Customer service and support is priority one for every member of the Latitude team. Whether it’s engineering a custom hardware interface, integrating a customer-defined flight data stream, working with a customer to improve fleet operational performance, or helping a customer to select the SkyNode and WebSentinel hardware and service package that best fits the customer’s operating requirements, the Latitude team is recognized across the globe for our prompt and courteous service and superior technical support. Excellent customer service and support is a big part of the reason we have never lost a customer to the competition and it’s a big part of the reason that 92% of all SkyNode transceiver kits ever installed are still operating on aircraft, land-based vehicles, and marine vessels on six continents and more than sixty countries.